The Obligations of Members
Members of the Association are committed to the achievement of these objectives and to the maintenance of the standards of professional conduct as established by this Code of Conduct as may be ammended by the Council from time.
This Code of Conduct defines the standards required by Article 10 of the Articles of Association. It is in two parts: -
- Practices of Quality Professional Standards (PQPS) - These define the professional standards which members must maintain as a condition of membership. Adherence to these rules is compulsory. Failure to do so may lead to disciplinary action being taken against the member in accordance with its Bye-Laws.
- Principles of Good Professional Practice - These principles expand upon the basic standard set down in the Rules of Conduct and indicate the standards which members should seek to achieve in the interests of good practice. Failure to achieve these standards alone would not lead to disciplinary action but in the event of any complaint being considered under the disciplinary procedure, such failure would be admissible in evidence and taken into account in proceedings before the Disciplinary Committee.
Code of Ethics
Minimum Guidelines Approved by the THE ASSOCIATION OF TOURISM AND HOSPITALITY CONSULTANTS IN NIGERIA (ATHCON)
Confidentiality: A member will treat client information as confidential and will not take personal advantage of privileged information gathered during assignments, or enable others to do so.
Limits of Expectations: A member will refrain from encouraging unrealistic expectations or promising clients that benefits are certain from specific consulting services.
Competencies: A member will accept only assignments for which the member has skills and knowledge to perform.
Conflicting Assignments: A member will avoid acting simultaneously (in potentially conflicting situations) without informing all parties in advance that this is intended.
Conferring with Clients: A member will ensure that before accepting any engagement, a mutual understanding of the objective, scope, workplan, deliverables and free arrangements is established and any personal, financial or other interests which might influence the conduct of the work are disclosed.
Recruiting: A member will refrain from inviting an employee of a client to consider alternative employment without prior discussion with the client.
Approach: A member will maintain a fully professional approach in all dealings with the clients, the general public and fellow members.
Code of Professional Conduct: A member will ensure that other consultants carrying out work on the member's behalf, are conversant with and abide by the Code of Professional Conduct.